Submit a Claim - Claim Instructions

If you are in the United States and you registered, used, opened, or downloaded the Zoom Meetings Application—including through a mobile app, desktop program, or web portal—at any time between March 30, 2016, and July 30, 2021, and it was not through an Enterprise-Level Account or Zoom for Government Account, then you are a potential Settlement Class Member and entitled to make a claim for payment. Settlement Class Members who wish to file a claim must do so that it is submitted online or postmarked no later than March 5, 2022. Claim Forms received after the deadline will be deemed untimely and may not be accepted.

As a Settlement Class Member:

  1. If you are or were a paid subscriber to Zoom Meetings between March 30, 2016, and July 30, 2021, you are entitled to receive either 15% of the total you paid to Zoom between March 30, 2016, and July 30, 2021, or $25, whichever is greater.
  2. If you were not a paid subscriber between March 30, 2016 and July 30, 2021, you are entitled to receive $15.

Please note that such cash payment amounts may increase or decrease depending on how many people submit such claims. Complete information about the Settlement and its benefits, including changes to Zoom’s business practices are available on the Frequently Asked Questions (FAQs) page of this website.


Upload Documentation is required for Unregistered Class Members to successfully submit a claim. If you downloaded, opened, or used Zoom Meetings but never registered for an account with Zoom, you must submit reasonable documentation demonstrating your use of Zoom Meetings, such as a copy of an invitation to join a Zoom meeting that shows the date and Meeting ID number of the meeting. Please ensure all documentation is clear, legible copy, as nothing will be returned to you. If filing online, each file must be less than 20 MB and in one of the following formats: jpg, jpeg, png, gif, tif, tiff, doc, docx, xls, xlsx, pdf, txt, rtf, or zip.


How to File Online:

To ensure the accuracy and completeness of your claim, online claim submission is strongly encouraged. To file online, you must provide the Claim Number from your notice or your Zoom Subscription email to complete your submission. If you do not have either of these, you will need to provide supporting documentation to support your claim.

Please click the button below to get started.


How to File by Mail:

To file by mail, please download a copy of the Claim Form. Then, type or legibly print all requested information, sign, and date it. Mail your completed Claim Form, including any supporting documentation to the Settlement Administrator at:

In Re: Zoom Video Communications, Inc. Privacy Litigation
c/o Settlement Administrator
P.O. Box 5534
Portland, OR 97228-5534




Remember, all Claim Forms must be submitted by March 5, 2022.