Frequently Asked Questions

  1. Why was the Notice issued?

    The Court authorized Notice because Class Members have a right to know about the proposed Settlement of certain claims against Zoom in this class action lawsuit and about their options before the Court decides whether to approve the Settlement. If the Court approves the Settlement and after any appeals are resolved, the Settlement Administrator will make the payments that the Settlement allows. If the Court approves the Settlement and after any appeals are resolved, Class Members will be bound by the Judgment and terms of the Settlement, unless they timely exclude yourself (“opt out”) from the Settlement.

    The Notice explains the Action, the Settlement, and Class Members’ legal rights and options, and the deadlines for Class Members to exercise their rights. To obtain more information about the Settlement, you can download a copy of the Settlement Agreement here (which defines certain capitalized terms used in this website). You can also review FAQ 38.

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  2. Why is this a class action?

    In a class action lawsuit, one or more people or businesses called “Class Representatives” sue on behalf of others who have similar claims. All of the people or businesses who have similar claims are a “class” or “class members” if the class is certified by the Court. Individual class members do not have to file a lawsuit to participate in the class action settlement or be bound by the judgment in the class action. One court resolves the issues for everyone in the class, except for those who exclude themselves from the class, as explained in FAQ 30.

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  3. What is this lawsuit about?

    This class action is called In re: Zoom Video Communications, Inc. Privacy Litigation, Case No. 5:20-cv-02155-LHK and is pending in the United States District Court for the Northern District of California. U.S. District Court Judge Lucy H. Koh is overseeing this class action.

    Plaintiffs claim certain theories of alleged wrongful conduct by Zoom: (1) unauthorized sharing of users’ information with third parties through incorporation of software development kits (SDKs) in the Zoom application, (2) unauthorized sharing of users’ information with third parties through the third-party developers’ employment of apps that can be installed and run on the Zoom platform (known as “marketplace apps”), (3) failure to prevent unwanted meeting disruptions by third parties, and (4) misrepresentations that Zoom provided end-to-end encryption at a time when Plaintiffs allege Zoom did not. Plaintiffs claim that such alleged conduct violated California state and federal laws. Zoom denies these allegations and denies any liability whatsoever.

    The issuance of the Notice and this website is not an expression of the Court’s opinion on the merit or the lack of merit of any of Plaintiffs’ claims or Zoom’s defenses in the lawsuit. The Court has not decided who is right or wrong. Instead, both sides have agreed to a Settlement to avoid the risk and cost of further litigation.

    For information about what has happened in the lawsuit to date, and about the additional litigation referenced herein, you can access the Settlement Agreement and other case documents here. Please also see FAQ 38 for additional information about accessing case documents.

    In addition, there are two other lawsuits brought against Zoom pending in other courts that involve some of the same allegations as in this Action. These lawsuits are discussed in more detail in FAQ 27. If you do not exclude yourself from this Settlement, you will be releasing any claims you may have in both those related litigations.

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  4. Why is there a Settlement?

    The Court did not decide in favor of the Plaintiffs or Zoom. Instead, both sides have agreed to the Settlement. Both sides want to avoid the risk and cost of further litigation. Plaintiffs and Class Counsel also believe that the Settlement is in the best interests of the Settlement Class.

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  5. Am I part of the Settlement Class?

    You are a member of the Settlement Class if you are in the United States and, between March 30, 2016, and July 30, 2021, you registered, used, opened, or downloaded the Zoom Meetings Application (“App”), unless an exception applies. For more detail on whether an exception applies to you, please see FAQ 6.

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  6. What are the exceptions to being included in the Settlement Class?

    Enterprise and Government Accounts Are Excluded: If you only used Zoom through an Enterprise-Level Account or a Zoom for Government Account between March 30, 2016 and July 30, 2021 you are excluded from the proposed Settlement Class:

    • An “Enterprise-Level Account” is a registered Zoom Meetings App account that as of July 30, 2021 belonged to, was controlled by, or was provisioned by a Person paying to use (or otherwise licensed by Zoom to use) the Zoom Meetings App at the “Enterprise” level of Zoom’s pricing plans, as opposed to other account types, including “Basic”, “Pro”, or “Business” levels (see www.zoom.us/pricing).
    • A “Zoom for Government Account” is a Zoom for Government user account (see www.zoomgov.com) as of July 30, 2021.

    This means that if the only time you have used the Zoom Meetings App was when using an Enterprise-Level Account or a Zoom for Government Account, you are excluded from the Settlement Class.

    The Settlement Class also excludes Zoom and its officers and directors, the Judge or Magistrate Judge to whom the Action is assigned, and any members of those Judge’s staffs of immediate family members.

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  7. How can I tell if I used the Zoom Meeting App through an Enterprise-Level Account?

    If you received a Claim Number on a mailed or emailed notice, then you can file a claim using that number.

    To determine if you have an Enterprise-Level Account:

    1. Login to your account at www.zoom.us.
    2. Go to the “My Account” page.
    3. Click on the “Account Profile” tab on the left.

    If “Account Type” includes the word “Enterprise” (as seen in the screen shot below), then you have an Enterprise-Level Account.

    Enterprise Account

    Regardless of the Account Type stated on your Account Profile, you may also be an excluded Enterprise-Level Account under the Settlement Agreement if the subscription through which you access Zoom has features that are only available at the Enterprise level, such as having 100 or more paid licenses (see www.zoom.us/pricing).

    If you only used Zoom through an Enterprise-Level Account, you are excluded from the Settlement Class, are not eligible to file a claim, and are not entitled to benefits including a cash payment.

    If you also used Zoom through a non-Enterprise-Level Account, you may be entitled to benefits including a cash payment. You must make a claim by March 5, 2022, to receive a cash payment. Click here to submit a Claim Form online.

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  8. How can I tell if I used the Zoom Meetings App through a Zoom for Government Account?

    If you received a Claim Number on a mailed or emailed notice, then you can file a claim using that number.

    If you only used Zoom through a Zoom for Government Account, you are excluded from the Settlement Class, are not eligible to file a claim, and not entitled to benefits including a cash payment.

    To determine if you have an Zoom for Government Account:

    • On a Zoom desktop application, click your profile icon in the upper right corner. If “ZOOMGOV” is displayed at the top-right (as seen in the screen shots below), then you have a Zoom for Government Account.
    • On a Zoom mobile device application, click on the “Settings” tab. If “ZOOMGOV” is displayed at the top-right, then you have a Zoom for Government Account.

    Enterprise Account Enterprise Account

    If you also used Zoom through a non-Zoom for Government Account, you may be entitled to benefits including a cash payment. You must make a claim by March 5, 2022, to receive a cash payment. Click here to submit a Claim Form online.

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  9. I’m still not sure if I’m included. What should I do next?

    If you are still not sure if you are included in the Settlement Class, please review the detailed information contained herein and in the Settlement Agreement. You may also contact the Settlement Administrator at info@ZoomMeetingsClassAction.com or call toll-free at 1-800-397-3418.

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  10. I did not get a notice, am I part of the Settlement Class?

    Even if you did not receive a mailed or emailed notice, you may be part of the Settlement Class if you fit the description of a Settlement Class Member (see FAQ 5). If you are still not sure if you are included in the Settlement Class, please review the detailed information contained herein and in the Settlement Agreement. You may also contact the Settlement Administrator at info@ZoomMeetingsClassAction.com or call toll-free at 1-800-397-3418.

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  11. What relief does the Settlement provide to Settlement Class Members?

    The Settlement provides monetary payments to eligible Settlement Class Members who submit a valid Claim Form on or before March 5, 2022. Please see FAQ 12 on how to submit a Claim Form. Without admitting liability, Zoom has also agreed to make certain changes to its policies and practices that will benefit the Settlement Class, the details of which you can review in Section 3 of the Settlement Agreement.

    If the Court approves the Settlement, Zoom will pay $85 million to create a Settlement Fund. The money remaining in the Settlement Fund after paying settlement administration and notice costs, the award of attorneys’ fees and expenses to Class Counsel by the Court (“Fee and Expense Award”), and any Service Payments to Plaintiffs ordered by the Court, is called the “Net Settlement Fund.” The Net Settlement Fund will be distributed to Settlement Class Members who submit a valid Claim Form on or before March 5, 2022.

    Eligible Settlement Class Members can submit a Claim Form for the following claims:

    • Paid Subscription Claim: If you are a Class Member who paid for a Zoom Meetings App subscription between March 30, 2016, and July 30, 2021, you are eligible to file a claim for $25 or 15% of the money you paid to Zoom for the core App subscription (i.e., not including optional add-on features/support that customers may add to their subscriptions) during that time, whichever is greater.
      • For example, if you spent $75 on a Zoom Meetings App subscription during the relevant time period, 15% of $75 is $11.25. Because $11.25 is less than $25, your claim will be treated as a claim for $25.
    • User Claim: If you registered, used, opened, or downloaded the Zoom Meeting App between March 30, 2016, and July 30, 2021, and you are not eligible to submit a Paid Subscription Claim, you are eligible to file a claim for $15.

    The amount paid to each Class Member who submits a Claim Form will depend on (i) the number of valid claims submitted, (ii) the total costs of administering the Settlement and providing notice to the Class Members, (iii) the amount of the Fee and Expense Award, and (iv) any Service Payments to Plaintiffs approved by the Court.

    No one knows in advance how much each valid claim payment will be until the deadline for submitting claims passes and the Court approves the Fee and Expense Award and Service Payments.

    Since many people might submit claims, it is possible that you will receive less money than what is described above. Any reduction in how much money you might receive will be governed by the terms and conditions of the Settlement Agreement.

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  12. How do I get a payment?

    To make a claim and receive a payment, you must complete and submit a Claim Form online by March 5, 2022, or by mail postmarked by March 5, 2022. Please read the instructions on the Claim Form carefully.

    A Claim Form can be filed quickly and easily online here, but if you wish to mail in the Claim Form, you may download a copy here or call toll-free and request a Claim Form be sent to you at 1-800-397-3418.

    If you plan to mail in a Claim Form, then please type or legibly print all requested information, in blue or black ink. Mail your completed Claim Form, including any supporting documentation, by U.S. Mail to:

    In Re: Zoom Video Communications, Inc. Privacy Litigation
    c/o Settlement Administrator
    P.O. Box 5534
    Portland, OR 97228-5534

    If you have any questions regarding the process to submit your Claim Form, you may obtain assistance by emailing the Settlement Administrator at info@ZoomMeetingsClassAction.com or by writing to Settlement Administrator at the above address.

    After the Settlement is approved and becomes final, if you have a valid claim (as determined by the Settlement Administrator) you will receive an email at the email address you provided in the Claim Form, prompting you to select how you’d like to be paid. You can receive your payment via a variety of digital options such as digital debit card or PayPal, or you can elect to receive a check.

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  13. What is the Claim Number in the notice I received?

    With the Claim Number in the Notice you received, you can easily submit your Claim online here, and the website will direct you to the appropriate Section(s) of the Claim Form you must complete.

    If you plan to mail in a Claim Form, then please type or legibly print your Claim Number and other requested information, in blue or black ink. Mail your completed Claim Form, including any supporting documentation, by U.S. Mail to:

    In Re: Zoom Video Communications, Inc. Privacy Litigation
    c/o Settlement Administrator
    P.O. Box 5534
    Portland, OR 97228-5534

    If you have any questions regarding the process to submit your Claim Form, you may obtain assistance by emailing the Settlement Administrator at info@ZoomMeetingsClassAction.com, or by writing to Settlement Administrator at the above address.

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  14. What if I do not have a Claim Number?

    If you do not have a Claim Number, you can easily submit your Claim online here and the website will direct you to the appropriate Section(s) of the Claim Form you must complete.

    If you plan to mail in a Claim Form, then please type or legibly print your Claim Number and other requested information, in blue or black ink. Mail your completed Claim Form, including any supporting documentation, by U.S. Mail to:

    In Re: Zoom Video Communications, Inc. Privacy Litigation
    c/o Settlement Administrator
    P.O. Box 5534
    Portland, OR 97228-5534

    If you have any questions regarding the process to submit your Claim Form, you may obtain assistance by emailing the Settlement Administrator at info@ZoomMeetingsClassAction.com, or by writing to Settlement Administrator at the above address.

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  15. What if my Claim Number is not working?

    Please carefully type or copy and paste the Claim Number from your emailed notice into the appropriate field on the website. If you are still unable to submit a claim online, it may be because only one claim can be filed per Claim Number, and a claim has already been submitted for the Claim Number so you do not need to submit another claim.

    If you have any questions regarding the process to submit your Claim Form, you may obtain assistance by emailing the Settlement Administrator at info@ZoomMeetingsClassAction.com, or by writing to Settlement Administrator at:

    In Re: Zoom Video Communications, Inc. Privacy Litigation
    c/o Settlement Administrator
    P.O. Box 5534
    Portland, OR 97228-5534

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  16. How do I know if I should file a Paid Subscription Claim or a User Claim?

    If you are or were a paid subscriber to Zoom Meetings between March 30, 2016, and July 30, 2021, and it was not through an Enterprise-Level Account or Zoom for Government Account, you may be entitled to file a Paid Subscription Claim. If you registered, used, opened, or downloaded, the Zoom Meeting App between March 30, 2016 and July 30, 2021 (excluding Enterprise-Level accounts or Zoom for Government accounts), you may be entitled to file a User Claim. You may only submit one Claim.

    With the Claim Number in the Notice you received, you can easily submit your Claim Form online here and the website will direct you to the appropriate Section(s) of the Claim Form you must complete. If you do not have a Claim Number, please see FAQ 14 for further instructions.

    If you plan to mail in a Claim Form, then please type or legibly print your Claim Number and other requested information, in blue or black ink. Mail your completed Claim Form, including any supporting documentation, by U.S. Mail to:

    In Re: Zoom Video Communications, Inc. Privacy Litigation
    c/o Settlement Administrator
    P.O. Box 5534
    Portland, OR 97228-5534

    If you have any questions regarding the process to submit your Claim Form, you may obtain assistance by emailing the Settlement Administrator at info@ZoomMeetingsClassAction.com, or by writing to Settlement Administrator at the above address.

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  17. What if I no longer have a registered Zoom Meetings account?

    If you had a registered Zoom Meetings account (i.e., a Zoom login and password) between March 30, 2016, and July 30, 2021, and it was not through an Enterprise-Level or Zoom for Government Account, you can still file a claim. You will need to include with your Claim Form a document (such as an email) that shows you had a registered Zoom Meetings account between March 30, 2016, and July 30, 2021.

    You can submit a claim under this Section even if your Zoom Meetings account was licensed under a subscription paid for by someone else, as long as it was not an Enterprise-Level or Zoom for Government Account. Only one claim can be filed per email address.

    If you have any questions regarding the process to submit your Claim Form, you may obtain assistance by emailing the Settlement Administrator at info@ZoomMeetingsClassAction.com, or by writing to Settlement Administrator at:

    In Re: Zoom Video Communications, Inc. Privacy Litigation
    c/o Settlement Administrator
    P.O. Box 5534
    Portland, OR 97228-5534

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  18. I’ve never had a registered Zoom Meetings account. Am I a Class Member?

    If you downloaded, opened, or used the Zoom Meetings App between March 30, 2016, and July 30, 2021, and did not have a registered user account, you may be an unregistered Class Member, and therefore you must complete the applicable Sections of the Claim Form and include with your claim reasonable documentation demonstrating your use of Zoom Meetings, such as a copy of an invitation to join a Zoom meeting that shows the date and Meeting ID number of the meeting.

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  19. What if I do not have documentation demonstrating use of the Zoom Meetings App?

    If you are an unregistered Class Member (see FAQ 18) and do not include with your claim reasonable documentation demonstrating your use of Zoom Meetings, such as a copy of an invitation to join a Zoom meeting that shows the date and Meeting ID number of the meeting, your claim will be denied.

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  20. How do I elect a payment type?

    After the Settlement is approved and becomes final, if you have a valid claim (as determined by the Settlement Administrator), you will receive an email, at the email address provided in your claim, after Final Approval, prompting you to select how you’d like to be paid. You can receive your payment via a variety of digital options such as digital debit card or PayPal, or you can elect to receive a check.

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  21. If I file a claim, can I also opt out of the Settlement?

    No. If you submit a valid written request to be excluded from the Settlement Class, you will not be a part of the Settlement and you will not be eligible to make a claim for a payment. For further information about how to opt out of the Settlement, please see FAQ 30.

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  22. If I file a claim, can I also object to the Settlement?

    Yes. Objecting is telling the Court that you do not like something about the Settlement while remaining in the Settlement Class and being subject to the Settlement. You may choose to file a claim online here. For further information about how to object to the Settlement, please see FAQ 32.

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  23. What am I giving up by staying in the Settlement Class?

    Unless you exclude yourself, you will remain in the Settlement Class. Remaining in the Settlement Class means that you cannot sue, continue to sue, or be part of any other lawsuit against Zoom—including the actions listed in FAQ 27—that makes claims based on the facts and legal theories alleged in this case or any of the business practices Zoom adopts pursuant to the Settlement Agreement. It also means that all of the Court’s orders will apply to you and legally bind you. The Released Claims are detailed in the Settlement Agreement.

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  24. What happens if I do nothing at all?

    If you do nothing, you will remain a member of the Settlement Class and be bound by the Settlement. However, if you were eligible to share in the Net Settlement Fund but do not submit a claim, you will not receive a payment.

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  25. Will the Plaintiffs receive any compensation for their efforts in bringing this Action?

    Plaintiffs will request a Service Payment of up to $5,000 (each) for their services as Class Representatives and their efforts in bringing the Action. The Court will make the final decision as to the amount to be paid to the Plaintiffs.

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  26. If my claim is approved, when will I get paid?

    If you submit a Claim Form by March 5, 2022, and the Court approves the Settlement and orders payment to Settlement Class Members, you will receive payment about 75 days after the Court grants Final Approval of the Settlement, assuming that no one files an appeal challenging the Settlement.

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  27. Are there any related litigations that are a part of this Settlement?

    There are two other lawsuits against Zoom that concern some of the same allegations as in this Action and are a part of this Settlement.

    The lawsuits are pending in the Superior Court of the State of California, County of Santa Clara: Arriaza v. Zoom Video Communications, Inc., Case No. 20CV366439, and Greenbaum v. Zoom Video Communications, Inc., Case No. 20CV366980 (collectively, the “Related Litigations”).

    Both of those lawsuits are brought as class actions on behalf of California users of the Zoom Meetings App, although the court has not yet decided whether they can proceed as class actions. Plaintiffs in those lawsuits allege liability based on the same theories of liability as alleged in this Action. They bring claims for (1) California common law invasion of privacy and violation of the California Constitution’s right to privacy, Art. 1, § 1; (2) negligence; (3) breach of the implied warranty of merchantability; (4) breach of implied contract; (5) unjust enrichment; (6) violation of California’s UCL; (7) violation of California’s CLRA; and (8) violation of the California Consumer Privacy Act.

    If you are a California resident, you will be giving up any rights under those lawsuits if you do not exclude yourself from this Settlement.

    As with the claims in this Settlement, Zoom denies any liability whatsoever in the Related Litigations. The issuance of the Notice is not an expression of the Court’s opinion on the merit or the lack of merit of any of the claims in the Related Litigations.

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  28. Do I have a lawyer in this case?

    The Court has appointed (1) Tina Wolfson of Ahdoot & Wolfson, PC and (2) Mark C. Molumphy of Cotchett, Pitre, & McCarthy LLP as Class Counsel. Their contact information is:

    Tina Wolfson
    Ahdoot & Wolfson, PC
    ClassCounsel@ZoomMeetingsClassAction.com
    Mark C. Molumphy
    Cotchett, Pitre, & McCarthy LLP
    ClassCounsel@ZoomMeetingsClassAction.com

    You do not need to hire a lawyer because Class Counsel is working on your behalf.

    If you wish to pursue your own lawsuit separate from this one, or if you exclude yourself from the Settlement, these lawyers will no longer represent you. You will need to hire a lawyer if you wish to pursue your own lawsuit against Zoom.

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  29. How will the lawyers be paid?

    Class Counsel intend to seek up to 25% of the Settlement, or $21,250,000 as attorneys’ fees and up to $200,000 for reimbursement of expenses. The Court will make the final decision as to the amounts to be paid to the Class Counsel and may award amounts different than the requested amounts. If awarded, these amounts will be deducted from the Settlement Fund before making payments to Class Members. You will not have to pay any fees or expenses.

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  30. How do Class Members exclude themselves from the Settlement?

    If you are a member of the Settlement Class, do not want monetary benefits, and do not want to be legally bound by the terms of the Settlement, you must exclude yourself (or opt out) from the Settlement Class. If you wish to participate in or receive benefits under any of the other lawsuits pending against Zoom based on the claims that will be released in this lawsuit if the Court approves the Settlement, or if you wish to pursue your own separate lawsuit against Zoom based on the claims that will be released in this lawsuit, you must exclude yourself from the Settlement Class.

    This requires submitting a written request to the Settlement Administrator stating your intent to exclude yourself from the Settlement.

    Your Request for Exclusion must include the following:

    1. Your name, address, and email address;
    2. Your physical signature;
    3. The name and number of this Action (i.e., In re: Zoom Video Communications, Inc. Privacy Litigation, Case No. 5:20-cv- 02155-LHK); and
    4. A statement that you wish to be excluded from the Settlement Class for purposes of this Settlement. Requests made on behalf of more than one Settlement Class Member are not allowed.

    You must mail your Request for Exclusion to the following address:

    In Re: Zoom Video Communications, Inc. Privacy Litigation
    c/o Settlement Administrator
    P.O. Box 5534
    Portland, OR 97228-5534

    You may also email your Request for Exclusion as an attachment to an email to the following email address: OptOut@ZoomMeetingsClassAction.com.

    Requests for Exclusion must be postmarked by or emailed by March 5, 2022.

    If you submit a valid written request to be excluded from the Settlement Class, you will not be a part of the Settlement, you will not be eligible to make a claim for payment, will not be bound by the Final Order and Judgment entered in the Action, and will not be precluded from bringing any other claim against Zoom based on the conduct complained of in the Action.

    If you submit both a Request for Exclusion and an Objection to the Settlement, your Objection will not be considered, and you will be deemed to have requested exclusion from the Settlement.

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  31. If I do not exclude myself, can I still sue Zoom for the same thing later?

    No. Unless you exclude yourself, you give up the right to sue Zoom for any claims that are released by the Settlement Agreement. If you have a current lawsuit against Zoom, speak to your lawyer in that lawsuit immediately to determine whether you must exclude yourself from the Settlement Class to continue your own lawsuit against Zoom.

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  32. How do I tell the Court that I do not like the Settlement?

    If you are a Settlement Class Member and have not excluded yourself from the Settlement, you can ask the Court to deny approval by filing an objection. You can’t ask the Court to order a different settlement; the Court can only approve or reject the settlement. If the Court denies approval, no settlement payments will be sent out and the lawsuit will continue. If that is what you want to happen, you must object.

    Any objection to the proposed Settlement must be in writing. If you file a timely written objection, you may, but are not required to, appear at the Final Approval Hearing, either in person or through your own attorney. If you appear through your own attorney, you are responsible for hiring and paying that attorney.

    All written objections and supporting papers must (a) clearly identify the case name and number (In Re: Zoom Video Communications, Inc. Privacy Litigation, Case No. 5:20-cv-02155-LHK), (b) be submitted to the Court either by mailing them to the Class Action Clerk, United States District Court for the Northern District of California, 280 South 1st Street, Room 2112, San Jose, CA, 95113, or by filing them in person at any location of the United States District Court for the Northern District of California, and (c) be filed or postmarked on or before March 5, 2022.

    Your Objection should include:

    1. Your name, address, and email address;
    2. An explanation of the basis upon which you claim to be a Settlement Class Member;
    3. Whether the objection applies only to you, a subset of the Settlement Class, or the entire Settlement Class;
    4. All grounds for the objection, including all citations of legal authority and evidence supporting the objection;
    5. The name and contact information of any and all attorneys representing, advising, or in any way assisting you in connection with the preparation or submission of the objection or who may profit from the pursuit of the objection, who must enter an appearance with the Court in accordance with the Local Rules; and
    6. A statement indicating whether you intend to appear at the Final Approval Hearing (either personally or through attorney).

    If you do not timely make your objection, you will be deemed to have waived all objections and will not be entitled to speak at the final approval hearing.

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  33. What is the difference between excluding myself and objecting to the Settlement?

    Objecting is telling the Court that you do not like something about the Settlement while remaining in the Settlement Class and being subject to the Settlement. You can object only if you do not exclude yourself from the Settlement Class. Excluding yourself is telling the Court that you do not want to be part of the Settlement Class or the lawsuit as outlined in FAQ 30. If you exclude yourself, you are no longer a member of the Settlement Class and you do not have a right to share in the Settlement’s proceeds or to object because the Settlement no longer affects you.

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  34. When and where will the Court decide whether to approve the Settlement?

    The Court has preliminarily approved the Settlement and will hold a hearing to decide whether to give final approval to the Settlement on April 7, 2022 at 1:30 p.m., at the United States District Court for the Northern District of California, San Jose Division, Robert F. Peckham Federal Building & United States Courthouse, Courtroom 8, 4th Floor, 280 South 1st Street, San Jose, CA 95113.

    At the Final Approval Hearing, the Court will consider whether the Settlement is fair, reasonable, and adequate to Settlement Class Members. The Court will also consider whether to approve the requested Fee Award for Class Counsel, and Service Awards for Plaintiffs. If there are objections, the Court will consider them. The Court will listen to people who have asked to speak at the Final Approval Hearing. The Court will then issue decisions on these issues; we do not know how long those decisions will take.

    Please note that the Final Approval Hearing may take place by video conference only. If this is the case, instructions on how to join the video conference for the Final Approval Hearing will be posted on this website prior to the hearing.

    Also please note that the date of the Final Approval Hearing may change without further notice to the class. You should check this website or the Court’s PACER site at https://ecf.cand.uscourts.gov to confirm that the date has not been changed.

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  35. Do I have to come to the Final Approval Hearing?

    No. Class Counsel will attend the Final Approval Hearing and answer any questions the Court may have. However, you are welcome to participate at your own expense. If you send an Objection, you do not have to come to the Final Approval Hearing to talk about it. As long as you submitted your written Objection by March 5, 2022, in accordance with the instruction in FAQ 32, the Court will consider it. You may also pay your lawyer to attend, but it is not necessary.

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  36. May I speak at the hearing?

    You may ask to speak at the Final Approval Hearing. If you wish to attend and speak at the Final Approval Hearing you are free to do so, whether or not your file an Objection, or whether you wish to comment or speak in support of the Settlement.

    In order to speak at the hearing, you may request to do so at the Final Approval Hearing, or by filing a “Notice of Intention to Appear” with the Court prior to the Final Approval Hearing.

    Such requests must (a) clearly identify the case name and number (In Re: Zoom Video Communications, Inc. Privacy Litigation, Case No. 5:20-cv-02155-LHK), (b) be submitted to the Court either by mailing them to the Class Action Clerk, United States District Court for the Northern District of California, 280 South 1st Street, Room 2112, San Jose, CA, 95113, or by filing them in person at any location of the United States District Court for the Northern District of California with the Court.

    You can also indicate that you wish to speak at the Final Hearing in your written objection. If you plan to have your attorney speak for you at the hearing, your objection should also include your attorney’s name, address, and phone number.

    If you have submitted a Request for Exclusion from the Settlement, however, you may not speak at the Final Approval Hearing because the Settlement no longer affects you.

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  37. How can I update my contact information?

    If, after you submit a Claim Form, you change your postal or email address, it is your responsibility to inform the Settlement Administrator of your updated information. You may do so either using this website here, or by mail at the addresses below:

    In Re: Zoom Video Communications, Inc. Privacy Litigation
    c/o Settlement Administrator
    P.O. Box 5534
    Portland, OR 97228-5534

    Please provide your Claim Number from your Notice, or Confirmation Code from your online Claim Form.

    Do NOT use the form to update your contact information if you have not filed a Claim Form either online or via mail.

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  38. How do I get more information?

    This website summarizes the proposed Settlement and does not cover all of the issues and proceedings that have occurred. For the precise terms and conditions of the Settlement, please see the Settlement Agreement, which can be found along with other important documents on the Important Documents page. This website will also provide information about the current status of the case. You may also contact the Settlement Administrator at info@ZoomMeetingsClassAction.com or toll-free at 1-800-397-3418, or Class Counsel at ClassCounsel@ZoomMeetingsClassAction.com.

    To see the complete file for the Action, you may access the Court docket in this case, for a fee, through the Court’s PACER system at https://ecf.cand.uscourts.gov, or by visiting the office of the Clerk of the Court for the United States District Court for the Northern District of California, 280 South 1st Street, Room 2112, San Jose, CA, 95113, between 9:00 a.m. and 1:00 p.m., Monday through Friday, excluding Court holidays.

    PLEASE DO NOT CONTACT THE COURT OR THE COURT CLERK’S OFFICE TO INQUIRE ABOUT THIS SETTLEMENT OR THE CLAIM PROCESS.

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